How do I request supplies?

Complete the Request for Supplies form on our website. Be as detailed as possible so we can respond quickly and accurately.

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How quickly will I receive help?

We review requests as quickly as possible and prioritize urgent needs. Response times vary based on availability, location, and current demand.

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Is help guaranteed?

No. Supplies are limited and based on what has been donated. We do our best to help with every request, but we cannot guarantee availability.

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Who can request help?

Anyone living with diabetes who needs supplies may submit a request.

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What types of supplies do you provide?

We distribute donated diabetes supplies, including insulin, CGMs (Dexcom, Libre, etc.), pump supplies (Tandem, Medtronic, Omnipod), test strips, meters, syringes, and more. Availability depends on current donations.

 

Can I request a specific brand or type?

Yes. We will do our best to match your needs, but we can only provide what is currently available.

 

Do you require a prescription?

We require verification on diabetes supplies to ensure they are going to those who need them. We do this to prevent others from acquiring supplies to sell. Requirements may vary depending on the request.

 

Do I have to pay for supplies?

​No. Supplies are provided at no cost.

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Will I need to pay for shipping?

In some cases, we may ask if you are able to cover shipping costs. If not, we will still do our best to help.

 

Where do you ship?

We primarily serve individuals across the United States and may assist internationally when possible.

 

How can I donate supplies?

Visit our Donation page for instructions on how to send items.

 

What supplies can be donated?

We accept most unused diabetes supplies and unexpired insulin. Please contact us if you are unsure about specific items.

 

How are monetary donations used?

Donations help us purchase needed supplies, cover shipping and logistics, and respond to emergency situations

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Is it legal to share diabetes supplies?

Regulations vary, and some supplies require prescriptions. T1D Fire operates to help people in urgent need while acting responsibly and in good faith.

 

How do you ensure supplies go to those in need?

We review requests and may ask for verification when appropriate to ensure supplies are used safely and responsibly.

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What is T1D Fire?

T1D Fire is a 501(c)(3) nonprofit dedicated to rescuing individuals with diabetes in their time of need by providing supplies, resources, and support.

 

How did T1D Fire start?

T1D Fire began as a pay-it-forward effort—one person helping another—and has grown into a community-driven nonprofit serving people nationwide.​